Meet us in Atlanta. We'll be talking about your newest colleague — software.

The rise of AI-powered digital workers isn't just a technology rollout, it's an organizational one. Most enterprises are approaching this the way they approached cloud a decade ago: standing up the capability and expecting the organization to catch up on its own. This session reframes AI workforce readiness as a three-legged stool — systems, work, and people — and argues that leaders who solve for only one leg are building on a wobble.

Christopher will walk through what it actually takes to prepare an organization before digital workers show up in production: architecting systems and integrations that can absorb autonomous agents without breaking existing workflows, redesigning the work itself so tasks can be scoped, handed off, measured, and escalated across a mixed human-and-agent team, and — the piece most roadmaps skip — preparing your people for a workforce model where "colleague" now includes software. Expect concrete frameworks over platitudes, and a clear-eyed look at where most organizations are furthest behind.