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AWS SAP Services Competency

SAP on AWS. Managed as one.

One partner for SAP application support (AMS), SAP Basis, SAP HANA and AWS infrastructure.

Talk to an SAP on AWS expert See how it works
AWS Partner, SAP Services Competency
  • AWS PremierTier Services Partner
  • 170+ clientsGlobally
  • 42+ yearsOf enterprise technology experience
  • AWS MSPManaged Service Provider
The operating model

Your SAP landscape.
Our AWS and SAP experts.

Your organization

Business · SAP owners · IT
  • Business priorities
  • SAP applications
  • SAP and IT leads
  • Approvals and access
One managed service
Requests
Agreed changes
Reports

EPI-USE

AWS and SAP experts
AWS expertsMonitoring, security, backup, capacity and cost
SAP Basis expertsSystem health, transports, patching and HANA
SAP AMS expertsFunctional support across your SAP applications
The result
  • Fewer ownership gaps
  • Clear governance
  • Continuous improvement
In practice

When something happens, every layer matters.

Result

Performance restored

A slowdown can start in SAP, the database or the infrastructure. One service follows it across all three.

Result

Service back and verified

Backups and recovery plans are tested against SAP, so recovery is coordinated, not improvised.

Result

Changed with control

Before, during and after: SAP Basis tasks and AWS changes run within one agreed process.

Result

Test systems kept current

Production is copied to test and sandbox systems with data anonymized, without affecting production performance.

What we manage

Built around
the way SAP runs.

SAP Basis and HANA administration, together with the AWS disciplines that keep business-critical workloads running.

Select an area to see what is covered

01Run

SAP Basis & HANA

Day-to-day SAP technical administration, run together with the AWS environment underneath it.

Monitor

System health, background jobs and alerts, checked continuously.

Transport

Controlled transport execution through approved change.

Database

HANA health, performance checks and backup oversight.

Resolve

Incident and problem management, with root-cause analysis.

Stable SAP systems and fewer repeat issues.

SAP landscape health

02Operate

AWS infrastructure

The cloud foundation under SAP, run with visibility into availability, capacity and cost.

Observe

Compute, storage and network monitored with Amazon CloudWatch.

Scale

Capacity planned around SAP peaks and growth.

Automate

Routine operations scripted and repeatable.

Report

Availability and capacity reported in one view.

An AWS foundation sized and run for SAP.

AWS operations for SAP

03Protect

Resilience & security

SAP availability protected through coordinated backup, recovery, patching and security operations.

Back up

Backups checked and restores tested.

Recover

Recovery plans written and rehearsed for SAP.

Patch

SAP and AWS patching coordinated in agreed windows.

Secure

Security findings triaged across SAP and AWS.

A landscape that stays patched and can recover.

Backup, recovery and security

04Improve

Change & optimization

Changes planned with SAP dependencies in mind, then performance and cost tuned over time.

Plan

Changes checked against dependencies, windows and rollback plans.

Refresh

System refreshes for test and sandbox landscapes.

Tune

Performance reviewed and tuned across SAP and AWS.

Optimize

Rightsizing and FinOps reviews keep AWS spend intentional.

Steady gains in performance, resilience and cost.

Change and optimization
SAP application management

Need functional support too?

Add SAP Application Management Services (AMS) on top, with the same partner.

SAP applications
  • Payroll
  • Time and talent
  • Finance
  • Logistics
  • CRM
  • NetWeaver
SAP Basis and HANASystem health, transports, patching and the database
AWS foundationCompute, storage, network, security and cost

What AMS can include

  • On-request advisory

    Advice on system use, improvements, new functionality and upgrades.

  • Problem resolution

    Functional issues resolved so day-to-day work keeps moving.

  • Configuration and development

    SAP adapted as your business requirements change.

  • System maintenance

    Support packages and SAP Notes, planned and applied.

  • User enablement

    Training for users, tailored to how they work.

  • Compliance and reporting

    Help with legislative returns and critical reports.

  • Flexible SLA
  • Peak-time capacity
  • SAP roadmap sessions
Getting started

From handover to continuous improvement.

  1. 01 · Step 1Understand your landscape
  2. 02 · Step 2Agree scope and ownership
  3. 03 · Step 3Transition the service
  4. 04 · OngoingReview and improve
Client outcomes

SAP on AWS, proven in practice.

01 / 05
FAQ

Clear scope.
Clear ownership.

Does this include SAP Basis support?

Yes. The service combines SAP Basis and HANA administration with AWS infrastructure operations. The exact tasks, coverage and escalation model are agreed during scoping.

What about functional SAP support?

Yes, through our SAP Application Management Services (AMS). Functional support for your SAP applications is added to the service when you need it, and its scope is agreed with you.

Can you take over an existing SAP landscape on AWS?

Yes. We start with a review of the landscape, processes and current responsibilities, then plan the handover, including from an existing support provider. Timing depends on the landscape and the agreed scope.

What if another provider manages part of the environment?

We agree operating boundaries, escalation paths and change responsibilities with every provider involved before the service starts.

Do you help with optimization after onboarding?

Yes. Security, performance, availability and AWS cost are reviewed regularly as part of the service.

Let's talk SAP on AWS

SAP and AWS,
managed as one.

  • Tell us what you run today: your SAP systems, your AWS setup, and who supports what.
  • Talk it through with someone who knows SAP Basis and AWS operations.
  • Leave with a clear view of the right support model for your landscape.

We typically respond within one business day, or email aws@epiuse.com.